Store Info & Policies
STORE INFO & POLICIES
Shipping
- Shipping carriers vary depending on purchase & shipping option preference.
- Shipped orders will receive a tracking number once it is completed
- OhCraftJHC will not be held responsible for any packages once your order is shipped. Please keep track of your package and contact USPS customer service for any questions or issues.
- Free shipping items will be eligible for US residents only when stated
ALL ITEMS ARE NOT LICENSED PRODUCTS!
- OhCraftJHC does not claim any rights to the images/designs/characters used. Images belong to their respective owners and are not being sold. You are paying for time and customization put into each individual personalization.
PROOFS
- Proofs are available upon request. Please note it with all other info or email info@OhCraftJHC.com
COLOR QUALITY
- Colors display differently monitor to monitor. The colors on screen may be slightly different from what is printed.
REFUNDS
- Refunds are not available due to time spent on your customized items. If you have any issues with your item(s) please contact me so I can try to find a solution.